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Office of Rail Regulation (ORR) - Articles and news items

ORR’s six principles for Driver Controlled Operation

Rail industry news / 7 April 2017 /

The ORR has published six high level principles it expects train companies to follow when rolling out and managing DCO.

Demand for refund to passengers after research finds ticket machines are too confusing

Rail industry news / 10 February 2017 /

Recent research initiated by the Office of Road and Rail (ORR) has found that passengers buying train tickets from ticket machines often paid more than was necessary and some were even at risk of a penalty fare.

Rail franchising model ‘no longer fit for purpose’ says Transport Committee

Rail industry news / 6 February 2017 /

A new report published by the Transport Committee suggests there are serious shortcomings in the Department for Transport’s capability and capacity to manage rail franchising in the UK.

Industry commits to closer engagement with third parties on sale of rail tickets

Rail industry news / 5 October 2016 /

The Office of Rail and Road (ORR) has issued findings of its retail market review which looked at how rail tickets are sold to passengers in the UK.

Digital railway boost with approval of Hitachi’s ETCS on UK passenger services

Rail industry news / 14 September 2016 /

Hitachi Rail Europe has been given approval from the Office of Rail and Road (ORR) to use its European Train Control System (ETCS) on passenger services in the UK.

Network Rail – good on safety but network performance needs to improve says ORR

Rail industry news / 5 July 2016 /

Network Rail achieved a good level of safety during the period 2015-16 but network improvements still need to be made to deliver a better performance for passengers, says the Office of Rail and Road (ORR).

ORR launches first consultation on the 2018 periodic review

Rail industry news / 18 May 2016 /

The ORR has launched its first major consultation on the 2018 periodic review in order to deliver a safer, more efficient and better performing railway.

First Hull Trains track access extended until 2029

Rail industry news / 23 March 2016 /

FirstGroup’s application for the extension of track on its First Hull Trains operation has been approved by the Office of Rail and Road (ORR) for a further 10 years.

London railway stations most heavily used in Britain

Rail industry news / 15 December 2015 /

Annual station usage data published by the Office of Rail and Road (ORR) reveals London railway stations are the most heavily used in Britain.

Rail freight continues to decline during 2015

Rail industry news / 27 November 2015 /

Rail freight in Great Britain has fallen during Q2 2015 continuing the disappointing theme witnessed throughout the year.

ORR marks 175 years of rail safety in Britain

Rail industry news / 18 August 2015 /

The Office of Rail and Road (ORR) celebrates 175 years of the Railway Inspectorate (RI) and its work improving rail health and safety in Britain.

ORR approves new Open Access direct rail service between Blackpool and London

Rail industry news / 7 August 2015 /

The Office of Rail Regulation (ORR) has approved an application for a new Open Access direct passenger rail service between Blackpool and London.