Passenger watchdog welcomes decision to extend contactless payments to National Rail services in London

12 August 2014  •  Author: London TravelWatch

London TravelWatch has welcomed the announcement from Transport for London (TfL) that contactless payments will be extended to National Rail services in London that participate in Oyster Pay As You Go (PAYG) later this year, in addition to the Tube, DLR and London Overground.  The agreement between TfL and train operating companies comes just weeks after the independent passenger watchdog warned that failure to include national rail in the scheme would be confusing and unfair for passengers. 

London TravelWatch Chief Executive, Janet Cooke commented: ‘We’re really glad that TfL and train operators have worked together to ensure that all passengers who use services which currently accept Oyster PAYG will be able to benefit from this additional way to way.  It will make it make it easier for visitors to London and people who have forgotten their Oyster cards. It will hopefully also prevent a repeat of the confusion that occurred when Oyster PAYG was first implemented on the transport network in London.’

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